Your privacy is more than a promise on paper — it is at the core of how we build and operate the art939 platform. Find out exactly how your data is collected, used, and protected.
Six core privacy protection pillars that ensure the personal information of every art939 player remains safe and secure.
All data transmitted between your device and art939's servers is protected by 256-bit SSL encryption — the same security standard used by leading financial institutions.
Art939 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) — every data collection and usage process is carried out in accordance with applicable legal provisions.
Your personal data will not be sold, leased, or shared with any external party for marketing purposes without your explicit consent. Your information belongs to you.
You have the right to review, update, and request corrections to any personal information stored in the art939 system at any time.
Your data is stored on servers protected by multi-layered firewalls, strict access controls, and regular independent security audits.
You may opt out of receiving any marketing communications from art939 at any time through your account settings or by contacting our support team.
Art939 ("we", "Platform") values and respects the privacy of every individual who uses our services. This Privacy Policy transparently explains how we collect, process, store, and protect your personal information when you use the art939 platform — encompassing the website, mobile app, and all related services.
This policy is prepared in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and applies to all registered members and visitors of the art939 platform. By using our platform, you agree to the collection and use of information as described in this policy.
Art939 collects your personal information through several different methods. Below are full details of the types of information collected and how it is gathered:
| Type of Information | Example | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | Account Verification & KYC |
| Contact Information | Email address, phone number, residential address | Communications & Verification |
| Financial Information | Bank account number, bank name, e-wallet details | Deposit & Withdrawal Processing |
| Verification Documents | IC copy, bank statements, utility bills | KYC Identity Verification |
Every piece of information we collect is used for a specific and legitimate purpose. Below is a detailed explanation of how your data is used in the operation of the art939 platform:
Art939 does not sell, rent, or disclose your personal information to third parties for their own commercial marketing purposes. However, there are limited situations where we may need to share your information:
We work with third-party service providers who assist us in operating the platform. These include payment gateway providers (such as FPX and DuitNow), licensed gaming software suppliers, and cloud computing service providers. All parties are bound by strict confidentiality agreements and may only use your data for specified purposes.
Art939 may disclose your personal information when required by law, court order, or direction from a lawful authority in Malaysia. We will notify you of any such disclosure where possible, unless prohibited by law.
In cases involving fraud, security threats, or serious breach of terms, we may share necessary information with the relevant authorities to protect the rights, property, and safety of art939, our members, and the public.
Art939 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage and delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the art939 platform.
Art939 continuously invests in the latest security infrastructure to ensure your personal data remains protected at all times. The security measures we implement include:
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure against all cyber threats. We encourage you to also take personal security measures, such as using a strong password and not sharing your login details.
As a data subject under Malaysia's PDPA, you have the following rights regarding your personal information held by art939:
To exercise any of the above rights, please contact us via email at [email protected] or via the platform's live chat. We will process your request within a reasonable timeframe in accordance with PDPA requirements.
Art939 retains your personal data for as long as necessary to fulfil the purposes stated in this policy, for as long as your account remains active, or as required by applicable law.
When you request account closure, art939 will delete or anonymise all personal data not required for legal purposes within 30 working days. Data retained for legal compliance will be stored securely and will not be used for any other purpose.
Art939 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, technological developments, or new legal requirements.
Any material changes to this policy will be communicated to you via:
Continued use of the art939 platform after the effective date of any changes will be deemed acceptance of the updated policy. We encourage you to review this page periodically.
For any inquiries, concerns, or requests regarding this Privacy Policy or the management of your personal data, please contact art939's Data Protection Officer through the following channels:
We are committed to responding to all privacy-related enquiries within three (3) business days. For more complex complaints requiring investigation, we will provide a status update within seven (7) business days.
If you believe that art939 has not handled your complaint satisfactorily, you have the right to refer the matter to the Department of Personal Data Protection Malaysia or the relevant authority.
You now understand our commitment to privacy and data security. Join over 500,000 members who have trusted art939 as their preferred betting platform in Malaysia — with full confidence that your information is always protected.